Magnificent!
We met Norbert (who seemed great), but our real guide was Emmy! Emmy was awesome! So knowledgeable and friendly about everything. He was a pleasure to travel with during the short time we were in Rwanda and would love to see him if/when we go back!
Beautiful Rwanda
Norbert was amazing. Negligent, funny, and passionate about the country and its attributes. One thing that was a little different from what we were used to in Tanzania is that his lodging wasn’t where we were located, so we typically didn’t have meals with him. He was punctual, and always went out of his way to help us. For example, after our first gorilla trek I forgot my gloves with my porter; while on our second trek he went to the home of that porter to recover the gloves for … Read More
Review of david
Very eager young man, extremely proud of his country, was willing to talk about anything.
Gorillas in the jungle.
Norbert was extremely friendly and helpful. He has an extremely positive attitude and was a pleasure to be around. He made sure that we made it to our treks to find the gorillas and the golden monkeys. He is a great ambassador for Rwanda and the company. On rating our guide’s performance–Norbert did not go on the Treks with us…so spotting animals/birds and wildlife knowledge really did not come into play. Our driver, it appears, did not speak English so we had very little interaction with him. His driving skills … Read More
Rwanda is great!
Norbert is the best! I am sure all of your guides are excellent but Norbert was such a good fit for us. He is friendly, knowledgeable, smart and fun to be with. His driver, Valence, was a good driver and gave Norbert more time to talk to us as we were driving everywhere. We loved having Norbert and Valence share meals with us at the lodge. He made the trip so very personal and interesting. He knew all about the animals and also about the country’s history and customs. We … Read More
Lovely Rwanda
Our guide was Tim. I also met Norbert while in country and he was extremely welcoming and friendly. Tim did an amazing job!
The highlight of our entire trip!
Norbert was absolutely amazing!!! Can we give him 20’s on the rating scale? He made our time in Rwanda so personal, so vivid, so real, so compelling. We had a great day exploring Kigali and then headed up to Volcanoes National Park for the Golden Monkey and Gorilla Trekking – absolutely the highlight of our entire trip! Norbert was always the perfect host, with style! He even arranged for a special, personal visit to a family home in Ruhengeri – it was marvelous! And Valence was the perfect driver!
We loved Emmy :)
Our guide was Emmy, and he is just the best!! Such a great guide and an awesome person. Emmy is extremely patient, joyful and knowledgeable.
Gorilla trek exceeded anything I had envisioned
Our guide was Tim. I thought Tim was excellent. He had a lot of insight as to the culture of Rwanda and was a great source of information regarding the genocide that took place in 1994. He was very polite, obviously well-educated, and took care of our every need. John was his driver and we were very happy with him as well.
Review of Tim
Roger was our guide for the actual gorilla trek and Tim was our guide during most of our time in Rwanda. Both were excellent. Below – I’m rating Tim since we spent most of our time with him. I can’t say enough about Tim. He really was one of the best guides we’ve ever had. His english was excellent, he taught us a ton about Rwanda, and was so attentive to our needs. He really made our experience that much better.