Rwanda Guide: Norbert Gatera
Country Director and Safari Guide
Not only is he a graduate of Kenya Utalii College (Advanced Diploma in Tour Guiding and Administration) but he also has a Bachelor’s in Environmental Studies from Kenyatta University. Furthermore, he spent 7 years working with Rwanda Development Bord( Tourism and Conservation department) as a professional tour guide and a year living and working with Jack Hanna at the Columbus Zoo! as a Zoo Keeper. He is Passionate, skillful, friendly and fun to be with.
Norbert was amazing. Negligent, funny, and passionate about the country and its attributes. One thing that was a little different from what we were used to in Tanzania is that his lodging wasn’t where we were located, so we typically didn’t have meals with him. He was punctual, and always went out of his way to help us. For example, after our first gorilla trek I forgot my gloves with my porter; while on our second trek he went to the home of that porter to recover the gloves for … Read More
Norbert was extremely friendly and helpful. He has an extremely positive attitude and was a pleasure to be around. He made sure that we made it to our treks to find the gorillas and the golden monkeys. He is a great ambassador for Rwanda and the company. On rating our guide’s performance–Norbert did not go on the Treks with us…so spotting animals/birds and wildlife knowledge really did not come into play. Our driver, it appears, did not speak English so we had very little interaction with him. His driving skills … Read More
Norbert is the best! I am sure all of your guides are excellent but Norbert was such a good fit for us. He is friendly, knowledgeable, smart and fun to be with. His driver, Valence, was a good driver and gave Norbert more time to talk to us as we were driving everywhere. We loved having Norbert and Valence share meals with us at the lodge. He made the trip so very personal and interesting. He knew all about the animals and also about the country’s history and customs. We … Read More
Norbert was absolutely amazing!!! Can we give him 20’s on the rating scale? He made our time in Rwanda so personal, so vivid, so real, so compelling. We had a great day exploring Kigali and then headed up to Volcanoes National Park for the Golden Monkey and Gorilla Trekking – absolutely the highlight of our entire trip! Norbert was always the perfect host, with style! He even arranged for a special, personal visit to a family home in Ruhengeri – it was marvelous! And Valence was the perfect driver!
Norbert was more than a guide. As mentioned, his passion and pride in his country was exhibited always. He gave us such a great education about Rwanda—its past, present and future. We were honored to meet his parents. We would guess that this is not customary, but we devloped such a close bond with Norbert, and since we hade some time—and he took us on his day off—around more of Kigali and to his parents’ home. We seriously have invited Norbert to come and visit and stay with us should … Read More
Norbert is an excellent guide and a credit to his profession. He is a great teacher about the history of his country and stories of the mountain gorillas. We appreciated his expertise and his informational style. He is a pro and I will always appreciate how he contributed to our trip of a lifetime.
Fantastic. Due to Norberts ‘guiding’ and knowledge we all came away just raving about Rwanda. His level of English meant that we could ask him many questions and we learnt so much about the history and culture. He was generous with his stories and family history and we were lucky to have him share his passion
He was fabulous. Norbert was the best- fun, funny, kind, helpful, eager to make sure we had a great and varied experience, very professional, and wonderful attention to detail. I would highly recommend him to others.
Norbert was fantastic, patient , caring and very good at sharing his experiences with us, absolutely recommend Norbert. And we loved how clean Rwanda is , and the people are just fabulous and friendly.
From the moment I stepped off the plane and met our guide Norbert, I knew I was in good hands! I was greeted with a warm smile and almost instantly started connecting with him. Norbert offered a wealth of knowledge and is passionate about the future of his country. He has spent time in the United States and also worked with the Rwanda Development Board which added a unique perspective and allowed us to connect even further. He is a great ambassador for Rwanda and taught us a lot about … Read More