“Very positive. From my initial phone call through to our farewell at the airport in Kigali, everything was as promised and better. The office staff worked with us to make a custom adventure, gave us choices and listened to what we wanted. They stepped up weeks before the trip to add another traveler and secure permits for gorilla trekking. Norbert, our guide, was amazing, and we always had Silas nearby with the vehicle, washed, and stocked with water and supplies. He navigated through busy streets in the city, bumpy dirt … Read More

“Excellent”

“We were immediately impressed by our travel consultant Casey. He was able to not only answer questions pertaining to the services offered by Access but also best practices, expectations, and opinions. As we were not very knowledgeable on where to stay and what to visit at this time, Casey was extremely knowledgeable when it came time to helping us with decisions about when to book the Safari, where to stay and what our expectations could be. This was a perfect first impression. We met our guide Musa in the Serengenti … Read More

“Loved it! Professionalism, knowledge & humor from our guide. Couldn’t have asked for better!”

“Wonderful Trip”

“Everything promised took place exactly as expected. Excellent. Dependable. Don’t know how it could have been any better.”

“EXCELLENT! Well organized, all details covered, smooth transitions from one location to another. Superb, well trained guides, very friendly and knowledgeable.”

“Excellent! Would definitely recommend to anyone. David was so knowledgeable and fun to be with. Casey was very helpful in the trip planning.”

“Excellent above average planning and follow up. All questions were answered and explained. Karen made two trips to personally help us with planning. I was impressed!”

“Very well run – easy to communicate, well constructed itinerary, good website, great guide (Danny), good accommodations/food.”